Customer Support

LET US KNOW YOUR ISSUE

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Submit a Ticket

Need some help? Click here to submit a support ticket and one of our team members will get back to you — usually within 15 minutes.

 

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Phone Support

Call  (787) 305-5210, press 1 on Auto-Attendant and leave a voicemail.

Hours: Monday to Friday 9:00am - 6:00pm

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Email Support

Send an email to support@etipr.com with the problem on the subject line and a detailed explanation on the body, and one of our team members will get back to you  —  usually within 15 minutes.

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Remote Support

When requested by one of our team members, login to your customer portal and press on the corresponding link to start a remote web-meeting session.